Contact Luma

Contact Luma support

Questions about the Luma 3-Layer Hair Towel Wrap? Send us a message and we will help with product details, order questions, shipping, returns, and care instructions.

What we can help with

  • Choosing a hair towel wrap for long, thick, curly, wavy, or frizz-prone hair.
  • Understanding how the inner layered panels, outer cap, tapered tail, and back loop work together.
  • Care guidance for machine washing and repeated post-shower use.
  • Order, delivery, and store policy questions.

If your question is about how Luma works, start with the 3-layer design guide or visit the Luma product page.

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